Support URL

Support

Get help with account access, notifications, private network features, expert chat, user reports, privacy requests, and account deletion.

Contact support

For app support, email us from the address linked to your account.

Include your device model, iOS or Android version, app version, and a short description of the issue.

Safety and moderation

You can report posts, messages, and AI responses inside the app. For urgent safety issues, email support with "Urgent moderation" in the subject.

Account deletion

You can delete your account from Settings inside the app. You can also start a public deletion request from the account deletion page.

Delete account request

Store and purchase issues

Purchases, refunds, family sharing, payment issues, and country pricing are handled by Apple App Store or Google Play according to their policies.